Just a quick one to let you know that I had a post published on Microsoft’s TechNet NextHop blog today about UC deployment success criteria. You can check it out here.
It covers a lot of areas that are important to ensure your deployment goes well including securing business buy-in, managing the voice experience (device selection) and ensuring training and adoption materials are delivered.
I hope this allows you to understand a lot of the business challenges involved with deploying UC and helps your deployment to become a success.
– Justin